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  • EmoryFindingAids: discovery system for archival material.  Patrons are pushed from EFA to Aeon to make requests/appointments
  • LibrarySearch: discovery system for rare books.  Patrons are pushed from LibrarySearch to Aeon to make requests/appointments
  • CaiaSoft: storage management system for Emory's storage library.  Requests routed to certain queues in Aeon automatically send and track requests through CaiaSoft.  When materials are returned to the Storage Library, again through the use of specific queues, CaiaSoft automatically updates the request when materials are returned and reshelved.  More information available here: Emory/Aeon offsite workflow
  • PayEZPayeezy: credit card system maintained by Emory Finance for credit card payments
    • Notes from August 2020 from support request regarding Aeon and Payeezy. The info may be outdated by now but adding it just in case.
    • Call 855-448-3493
    • Press # to get past the menu
    • Option 1 to get connected for integration support
    • Our merchant ID is: 415 022 868 996
    • Our address (tech support will ask for this) is 540 Asbury Cir, Atlanta GA 30322
    • The Payeezy case support number at that time was 59068391
    • The Payeezy Support Tech was named Todd
    • The email is support.payeezy@firstdata.com
    • Atlast support was Katie: 757-302-7789