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To resolve, the user will need to go back into the payment form from their Aeon web account, fill out the requested information, and check the box next to the request:
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Known issue with One Drive for Business and Aeon print slips:
Error message: File in use.
This error will appear when an Aeon user tries to print call slips.
Though a permanent solution has not been found. There are 3 ways to move past the error:
- Locate One Drives icon on the taskbar and right click and quit One Drive. Test print.
- Close all apps that might be blocking One Drives Synchronization: Excel, Word, Powerpoint
- Restart.