Standard Workflow
Request Submitted --> Awaiting Request Processing
Request Approved --> Awaiting Offsite Ordering
Request from LSC (route)→ Ordered from Offsite
File sent via SFTP from Aeon server to CaiaSoft server
Request Successfully Received → Submitted Offsite Request
Item Pulled, ready for delivery → In Transit from Offsite
File sent via FTP from CaiaSoft server to Aeon server
Item received, placed on hold --> Item on Hold
Item Checked Out to patron --> Item Checked Out
Item marked for return to offsite --> Awaiting Offsite Return
Item picked up for return to LSC --> In Transit to Offsite (route)
Item Reshelved --> Item Reshelved
File sent via FTP from CaiaSoft server to Aeon server
*Any processing errors will use Error Processing Offsite Request. For more information see: Troubleshooting