Thank you for your willingness to be interviewed as part of Emory’s Digital Library Program. Our research today is focused on identifying end-user needs and preferences for online research activities. We’re seeking your feedback as a member of the Emory community in order to help us design effective online interfaces.
Our session today will last between 30 and 60 minutes. We’ll be recording the computer screen and session audio in order to better document the results. This will not be shared outside of the project team. Please sign this release to indicate your consent.
Offer release.
Thanks, we’ll start with a few general questions about your activities at Emory.
Pre-Questions
Can you tell me about your role at Emory?
What kinds of library resources do you consult as part of your work or research?
Do you consult digital material as part of your work, which could include text, images, audio, video, data sets, or disk images? (Follow up if yes.)
Are you familiar with Emory digital collections, which include materials unique to the University such as scholarly publications, primary source material, and research datasets? These might be hosted in systems such as LUNA, The Keep, ArtStor, ETDs, OpenEmory, or Dataverse. (Follow up if yes.)
Book Reader / Page Turner Protocol
Now, we’ll take a look at an example of a digital library interface. I’ll ask you some questions to guide the discussion, but we’re mostly interested in whatever impressions you have as we proceed. Please feel free to click and explore however you wish. I also ask that you to think aloud - meaning that you narrate what you're thinking and what you're trying to do as you navigate these pages.
Start user at https://www.digitalcommonwealth.org
General Questions
What are your first impressions of this site? What is the first part of the screen that your eyes gravitate toward?
What seems to be the purpose or utility of the site? What kinds of material do you think you can find here?
From the homepage, you can see options to search or browse. Can you tell me more about how these seem to work? Is the functionality broken up in a way that is logical and useful?
Book Search and Research Tasks
Let’s try to find a vegetarian cookbook.
We now find ourselves on a results page. Tell me about the presentation of material here.
Does each list result preview an appropriate set of fields?
Look at the adjustments for the list view. Do these cover an expected range of functionality?
(Locate Cassell's vegetarian cookery)
Try opening the book for reading. Does the viewer have the functionality you need, or are there additional features you’d find useful here?
Show me how you would find recipes for eggs within the book.
Show me how you would quickly navigate to page 150.
Show me how you might count the number of references to “butter” in the text.
Repeat at http://dl.tufts.edu/
General Questions
What are your first impressions of this site? What is the first part of the screen that your eyes gravitate toward?
What seems to be the purpose or utility of the site? What kinds of material do you think you can find here?
From the homepage, you can see options to search or browse. Can you tell me more about how these seem to work? Is the functionality broken up in a way that is logical and useful?
Book Search and Research Tasks
Let’s try to find a student thesis or dissertation.
(Guide user to theses)
Try opening the document for reading. Does the viewer have the functionality you need, or are there additional features you’d find useful here?
Show me how you would quickly navigate to page 35.
What kinds of differences do you see in reviewing this text reader versus the previous one?
Post-Questions
What positive and negative aspects of these systems come to mind immediately?
How would you compare the discovery and interaction process for objects between the two systems?
How did these systems differ from those you’re familiar with at Emory?
How do you think a system like one of these might benefit other kinds of users you know at Emory?
Did interacting with these systems give you any ideas of how we might improve or expand your engagement with Emory digital collections?
Thanks again for your participation.