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For help with Aeon, please send tickets to the following:through the Aeon and ArchivesSpace Issue form

For permissions to log into Aeon / password resets: contact your local repository manager.  Staff not a part of one of the units below should contact the Rose representative for help.

  • Rose: Carrie Hintz
  • Pitts: Brandon Wason
  • Health: Ashley Stevens
  • Law: Anna Sturgill
  • Oxford: Kerry Bowden

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For Aeon configuration/settings support and error messages: Core Services Application Support Team (coreserviceshelp@emory.edu)For changes/additions to Aeon webpages, training needs, and enhancement requests: contact the Aeon product owner (currently Elizabeth Roke: erussey@emory.edu)

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Emory maintains a few documentation sources for local issues and configuration: