Emory/Aeon offsite workflow

Standard Workflow 

Request Submitted --> Awaiting Request Processing  

Request Approved --> Awaiting Offsite Ordering 

Request from LSC (route)→ Ordered from Offsite 

File sent via SFTP from Aeon server to CaiaSoft server 

Request Successfully Received → Submitted Offsite Request  

Item Pulled, ready for delivery → In Transit from Offsite 

File sent via FTP from CaiaSoft server to Aeon server  

Item received, placed on hold --> Item on Hold  

Item Checked Out to patron --> Item Checked Out 

Item marked for return to offsite --> Awaiting Offsite Return 

Item picked up for return to LSC --> In Transit to Offsite (route) 

Item Reshelved --> Item Reshelved 

File sent via FTP from CaiaSoft server to Aeon server 

*Any processing errors will use Error Processing Offsite Request.  For more information see: Troubleshooting